Frequently Asked Questions

 

How quickly will my order ship?

All orders are processed and shipped same day if placed before 4pm PST Monday-Friday excluding holidays.  Orders placed after 4PM will ship next day or the following business day if placed on Saturday or Sunday.

 

What shipping options are available?

We ship to all 50 US states. We do not ship internationally. Orders exceeding $49 in the continental US qualify for free shipping. For orders under $49 our flat rate of $6.95 will apply.

Orders shipped to Alaska and Hawaii will be charged a flat rate of $9.95 regardless of dollar amount or size.

All orders are shipped via USPS or UPS depending on which carrier offers the better service option.

Tracking numbers will be sent via E-mail when order ships.

All orders are processed and shipped same day if placed before 4pm PST Monday-Friday excluding holidays.  Orders placed after 4PM will ship next day or the following business day if placed on Saturday or Sunday.

 

What payment methods area accepted?

Payments can be made via Visa, Mastercard, American Express or Discover Card.

 

What is your return policy?

We stand behind everything we sell. If you are not satisfied with anything you purchase simply return the unused portion within 30 days for a full refund less shipping. If returning more than 3 items a 15% restocking fee will be charged. Only one opened item of the same product may be returned. All others of the same product must be unopened and sealed to be eligible for refund.

 

For any additional questions, please reach us through our contact us page and we will promptly respond with an answer.